conversation
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Conversation versus Dialogue
Observational listening can be applied to all kinds of different types of conversation. The characteristic of a dialogue, however, is that there is equality between the conversational partners. As a leader, you want to engage in dialogue with your team members as much as possible (both individually and in team meetings). Yes, sometimes you will…
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Working too hard?
If you are working too hard in a conversation, lean back a bit. Whether you lean towards the team member or sit back in your chair, both reflect a different posture. And as Leary (1957) says: behavior evokes behavior. If you want to give your team member the idea that you are listening carefully, it…