Courses
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Course 1: Your team member takes you home with them!
A first (free) taster training (beta-version) to make you a better leader! This course sets the stage!
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Course 2: Attention, Attention and More Attention
As a leader, your magic word is together. You ensure that your team achieves excellent performance. So the golden question is: how do I motivate people to deliver the excellent performance I want to see. And the answer is actually so simple: give them sincere attention, attention and more attention.
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Course 3: What goes wrong, then?
Communicating is different from talking. And listening is different from hearing. Hearing is done with your ears, listening with your brain. You give meaning to what you hear, see, feel, taste and smell. So what does the process of communicating look like? How does a conversation come about and what challenges do you face?
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Course 4: Attitude and Questions
The first section on how to make things better! Conversation skills start with attitude and your most valuable tool is your questions. With your questions you glean information. Some questions you can use at any time and in almost every situation. Yet there are some questions you do better to avoid.
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Course 5: Sending
Saying what you meant to say! In brief: Transmit in a way that the other person understands you – when a message is delivered clearly, it increases the chances of coming across as intended and increases the likelihood that the other person will also do what you ask of them.
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Course 6: Show you’re listening
By adding the extra dimension of Observational Listening to your active listening skills, you make it easier to get the appropriate depth in your conversation by making the other feel they have been heard and seen. You do this in an authentic way, thereby creating a psychologically safe space where the other is allowed to…
