Description
Keep your conversations effective! It’s not just about listening. It’s not only about efficiency. It’s especially about effectiveness! Where Observational Listening helps you effortlessly reach the desired level of profundity in your conversation, it also helps you in creating the right expectations, giving the conversation sufficient structure and regulating it so it stays on track.
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This is what you will learn:
- How to open & close conversations
- How to keep the conversation going in the desired direction
- What to do when the going gets rough during the conversation
- Being patient and choosing when to intervene (and when not)
- How to keep the other engaged in the conversation
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